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Privacy Policy

This Privacy Policy (“Policy”) applies to the personal data that HeyWellness LTD (“we”, “Company”, or “us”), registered under the laws of the United Kingdom and located at 86-90 Paul Street, London, EC2A 4NE, UK, registration number 15504438, collects and processes when you interact with us as a user (“User” or “you”), including when you interact with our Services through the Website or an App. The Policy details your rights regarding your data and how to exercise them. We encourage you to review this Policy carefully to understand our practices and how we protect your privacy.

We want to highlight that we may process sensitive data if you freely express your consent to use that part of the Services that operate with sensitive types of data. We do not share your sensitive information with the third parties, as well as do not use the plain attributed to our users’ data for improvements of our Services. We may only use anonymized and aggregated data, which no longer identifies any individual user, to improve our Services. This aggregated data is not considered personal data and may help us enhance your overall experience without compromising your privacy. 

We designed our informational services to support you for general wellness purposes only. We urge you not to seek professional medical advice in using our Services as well as not to share excessive sensitive data with us (falsely assuming we are providing medical advice of any kind). Your use of the Services does not constitute or create a doctor-patient, therapist-patient or other healthcare professional relationship between you and us. 

To get to grips with understanding how our Services work, we welcome you to read our Terms of Use

What is Personal Data

The definition of “personal data” depends on the applicable law of where you reside. For the purposes of this Policy, “personal data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. 

Using our Services, we may gather the following types of data: 

  • device information may include details about the device you are using for the App or the Website, like device type, operating system, and IP address;
  • location information like GPS coordinates for the track movement, distance or route recording;
  • contact information like phone number and email address, or any other credentials to contact you;
  • user content like photos or images you upload for your profile;
  • payment information like payment card details or any other financial data used for in-app purchases or with the help of third parties; 
  • browsing activity within the App and setting preferences. 

Depending on the scope of the chosen Services, you may also provide us with the following data types: 

  • health information related to your health and fitness, such as heart rate, blood pressure, workout data (number of steps, covered distance, and weight), sleep patterns, dietary habits, specific body’s abilities or disabilities as well as specific course of treatment, or anamnesis.

We are legally obliged to process your sensitive data only to the extent that is absolutely necessary for us to provide you with the purchased plans of our Services. We do not process any more sensitive data than is necessary for proper subscriptions functioning. 

Age of our users

By using our Services, you confirm that you are legally allowed to enter into the contract with us (Terms) based on the laws of where you live. Our Services are not directed at individuals under 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will ask their guardians or parents to take care of all the consequences resulting from their acceptance of the Terms. We urge the guardians or parents to especially take a precise look at whether individuals under 16 are using the subscription services which require sensitive data processing. If we become aware of such a fact, we may suspend the subscription for the reasons of protection of children’s privacy and to comply with data protection laws.

How and why we collect your data 

We collect data you give us voluntarily, for example, when you choose specific cookies, or you agree to be subscribed to our newsletters, or you send us feedback or any request via email or intercom chat. We may receive data about you from third parties, for example, if you decide to sign in or pay through Apple or Google intermediaries, or you decide to pay via Stripe. Some of the data we collect automatically, for example, your IP address or language settings. We need these types of data to deliver our Services, analyse how our users behave while them. Let’s break the list of possible ways down: 

Data collected automatically

Cookies 

To enhance your experience, we store temporary or short-term data called cookies. A cookie is a small text file stored on your computer for record-keeping. These cookies help us remember your preferences during a single visit and disappear once you close your browser (session cookies), or are more like long-term memory, remembering your preferences across multiple visits for a smoother experience (persistent cookies). Find out more about cookies in the Cookies management section. 

Payment Information

When you purchase something within the App or the Website, your payment information is handled securely by our third-party service providers. We do not store your full payment card number, but we do receive details about the transaction itself (payment method, date and time of the transaction, paid amount, etc).

Device Details

Your device tells us some things about itself, like:

  • device details, type of the device, hardware ID, and operating system;
  • Internet service provider or mobile carrier;
  • Facebook, Google or Apple ID if you decide to sign in using these credentials;
  • language settings, IP address, or time zone. 

When we learn about your internet service provider and mobile carrier, we do not know your specific tariff plan.

Usage data

We record how you use our Services. For example, we log the areas of the interface you tap, the features and content you play, save or any other way interact with, the content you save into collections, the time and duration you spend on certain content, how often you use the Services, your subscription orders, and how long you stay in the App or on the Website. We may also record the ads you interact with in our App and the Internet links those ads lead to.

Wellness tracking 

We may monitor your progress in any of the purchased wellness programs if you synchronise the device with our App, or if you synchronise the device with the Apple Watch indexes. 

Data collected directly from you

Account Details

When you sign up and use our Services, you provide basic information like name or alias, email address, potential date of birth, age, photos and images that you provide us or publish in your profile, and login credentials.

Health and Fitness Data

You can choose to share detailed information about your health and fitness goals. This includes things like height, weight, activity levels, sleep patterns, dietary needs and food preferences. This data is crucial for us to create personalized workout plans, meal suggestions, and track your progress. You may share your GPS location to track your progress in real-time. Although this function is optional, and whenever you opt-in, you can always opt-out. In some cases, such information may be considered sensitive under data protection laws. We will always clearly ask for your consent before processing this type of data and offer an easy way to withdraw that consent later. For instance, you may unsubscribe from the plans that require sensitive data processing if you are not willing us to process a certain data type. 

Data provided by third parties

When you log in to our Services with such social media intermediaries as Facebook, Google, or Apple, or you purchase through intermediary services like Stripe, Google Pay, or Apple Pay, we may receive limited information from those providers, for example, full name, payment details, and email. Please review their privacy policies and adjust settings as needed.

Other Sources

We may receive information about you from other sources in addition to the information you provide directly. This supplemental information may help us improve our business, and Services, as well as send you marketing materials you have consented to receive or which we may send you based on our legitimate interest. You can find out how to manage your marketing preferences in the Data Processing Rights section below. For example, this may include marketing from a joint marketing campaign with a selected partner, where you previously agreed to share your information with us.

Who we share your data with

International data transfers 

Your personal data may be transferred to, processed and stored in countries other than the country in which you are resident, including the UK, the United States, Australia, Canada, the European Union and Ukraine. The recipients of such information may be located in any country where HeyWellness has a place of business and additional territories where our suppliers and partners may transfer data, details of which can be provided upon request.

We take appropriate safeguards to protect your personal data in accordance with this Privacy Policy, specifically in relation to any international transfers. This includes implementing Standard Contractual Clauses set by the European Commission and signing data sharing agreements which include safeguards and protections for any use of your personal data in accordance with European Union and the UK data protection laws.

When we work with the service providers, we ensure they comply with data protection laws. Thus, we sign non-disclosure agreements and data protection agreements where applicable, and implement technical measures to ensure the information is protected when stored, used and while being processed and transferred.

Our employees and independent contractors

We may pass on your data to our employees or verified independent contractors. We always enter into non-disclosure and confidentiality agreements with those employees and independent contractors who have access to your data to ensure their data protection. Likewise, we also sign the data processing agreements with them, where applicable. For these reasons, they may access some of your personal data.

In all cases, we comply with the requirements of data protection legislation and make every effort to ensure that data processing is secure at all stages. Our subcontractors and any other third parties will provide the same or equal protection of your personal data as stated in this Privacy Policy. 

Since some of your data may be transferred to third parties outside the EEA, we could transfer such data on the basis of the standard contractual clauses signed with the respective third parties, if the country of transfer (like Ukraine) is not subject to the adequacy decisions of the European Commission. 

Third-party services providers

The Company may engage with trusted third-party service providers in order to support different features of our Services and ensure its overall functioning. We also use third-party services to organise our work most efficiently and provide our clients with the best customer service.

Therefore, we may grant such third-party service providers (and their subcontractors) as AppStore Analytics, Google Analytics, Google Firebase, Amplitude, Intercom, Meta Business Suite, Appsflyer, Crashlytics with limited access to your personal data. We may also use other third-party services for analytics and marketing purposes. 

Transfer with Apple Health Kit 

We may integrate special health services like Apple Health Kit (including Apple Motion and Fitness API) for better performance of our Services and advanced digital experience for you as a user. You may agree to data from your Apple Watch to our App. Please, have a look at Apple HealthKit Policy to be aware of their privacy practises prior to integrating the data from this service to ours. You can easily turn off our access to your Health App data at any time. We value your privacy and this information is never used for advertising. 

Lawful Basis and Purposes of Processing Your Data

We are processing your data for the following reasons under certain legal bases:

Based on your consent

  • To provide you with the Services when it comes to the subscriptions that require sensitive data processing;
  • to send you marketing and/or promotions by contacting you by email, or sending in-app promotions or website version ones, when we cannot apply our legitimate interest as the basis;
  • to gather analytics, research, and Services improvement purposes;
  • for personalisation and advertising by providing you with personalised and tailored Services, to serve you with HeyWellness advertising on third-party properties.

To perform our contract with you

  • To provide you with the Services;
    • to verify your identity, set up and maintain your account;
    • to process payments and fulfil subscription plans;
  • to communicate with you regarding the Services performance:
    • to respond to any questions, comments or requests you have about our Services;
    • to solve administrative matters (such as account management, updates to terms, or system maintenance);
  • to ensure the security and integrity of our Services.

Based on legitimate interest

  • To communicate with you regarding the Services performance;
  • for personalisation and analytics;
  • to send you marketing and/or promotions by contacting you by email, or sending in-app promotions or website version ones;
  • to ensure the security and integrity of our Services.

To comply with the law

  • For safeguarding and defending our vital interests and exercising any rights, asserting any claims any other lawful business purpose;
  • to comply with any applicable laws and/or regulations in terms of privacy, money laundering, and intellectual property rights. 

Cookies management 

We use cookies and similar tracking technologies to collect information about how you interact with our Services. Cookies are small text files stored on your Device(s). There are different types of them, so we break the list down, mentioning the most efficient ones on the top: 

  • By default, we use technical cookies. Technical cookies, also known as strictly necessary cookies, are those essential for the website’s basic functionality. For instance, they make the Website work as expected. You cannot opt out of them. 
  • Functionality cookies enhance the user’s experience by remembering their preferences and settings. For example, a functionality cookie could be used to remember your login information or language preference. You can control and opt-out of these cookies via our cookie controls and privacy settings. 
  • Performance cookies collect information about how you interact with the Website. This information is used to improve the Website’s design and performance. For example, a performance cookie could be used to track how much time you spend on a particular page, or how often you click on a particular button. You can control and opt-out of these cookies via our cookie controls and privacy settings. 
  • Advertising cookies are used to track users across different websites to deliver targeted advertising (where applicable). For example, an advertising cookie could be used to show ads you previously interacted with. You can control and opt-out of these cookies via our cookie controls, following the unsubscribe button in the mail newsletters, or arranging the privacy settings. 

Additionally, the majority of browsers allow users to personalise the cookies’ performance. You can check your browser’s preferences and change the settings. Still, it is important to note that blocking certain cookies may prevent some websites from working properly. 

Data Processing Rights

We respect your privacy rights and strive to provide you with control over the personal data we collect about you, where feasible. Depending on the laws and regulations applicable to your location, whether a country or U.S. state, we respect your ability to know what personal data we hold about you, access that data, correct any inaccuracies, request transfers of your data, restrict how we process your data and request deletion of your personal data. 

However, please note that these rights are not unlimited, and certain exceptions may apply, restricting the extent to which they can be exercised. Accordingly, you possess the following rights: 

  • You have the right to know what types of personal data we process about you, where we collected it from, where we store and process it, why we process it, and who the data controller is. This Policy aims to uphold this right, but you can still ask us additional questions about your data. You can request information about who has access to your data, especially any third parties we share it with. You can also obtain a copy of your personal data that we hold.
  • You can make a reasonable request to correct or delete your personal data if it is processed illegally, inaccurately, or in other cases allowed by law. Specifically, if there are any inaccuracies in the personal data we process about you, you have the right to contact us and request appropriate corrections. You may also request the deletion of your data if you believe that we no longer need it for the purposes it was collected if you object to the processing, or if you withdraw your consent.
    • However, we may keep certain personal data if it is necessary for establishing, defending or responding to legal claims, or to comply with a legal obligation under EU or member state law that applies to us.
  • You can withdraw your consent for us to process your personal data at any time if our legal basis was your consent. In that case, we will stop processing, delete your personal data, and notify you of the outcome.
    • However, there may be exceptions where we may continue processing, even if you withdraw consent. For instance, if the law requires us to keep the data, if we need it for legal proceedings, or if we have other valid legal grounds for processing.
  • You can also object to us processing your data if we rely on our legitimate interests as the legal basis, such as when sending you marketing emails. If you object, and we don’t have any other legal grounds, we will delete the personal data you objected to us processing.
  • You can request restrictions on how we process your personal data when providing consent. If you make such a request while we review it, this may prevent you from using certain features. These kinds of requests could include questioning the accuracy of your data, objecting to unlawful processing (if you do not want us to delete the data), or cases where we no longer need your data for the original purposes.
  • You can receive your personal data from us in a portable format and send that data to another provider. We will provide your data in a commonly used, machine-readable CSV file format that allows you to transfer the data to another data controller.
  • You have the right to file a complaint about how we process your personal data with the relevant data protection authorities or through the courts and pursue legal remedies if data protection laws are violated. 
  • We do not make fully automated decisions about you based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significant impacts. You have the right to understand the mechanisms of any automated personal data processing and the right to protection against any automated decision that has legal consequences for you. This aims to protect you from decisions made by algorithms without human involvement or oversight. To protect against such automated decisions, if we implement them, we will explain the rules and logic behind the algorithmic decision-making, as well as provide the ability to have the decision reviewed by a person.

Execution of the data processing rights 

We recognize the importance of your personal data, and provide simple ways for you to exercise your rights, namely asking us about the details of processing: 

  • reach us in our Intercom chat. We designed it for your convenience, so you can submit any requests on privacy or other matters. This chat is available both on the Website and in the App. We may ask for your verification to serve your request further; or
  • Feel free to reach us via mail. All the addresses are listed in the Contacts section

The Privacy Notice for California residents

This section supplements our Privacy Policy and is drafted to comply with utmost American obligations under the California Consumer Privacy Act (CCPA). It applies to you, if:

  • your state of residence or establishment is California; or
  • you are in California for any other purpose than a temporary or transitory purpose; or
  • you are domiciled in California, but are currently outside the state for a temporary or transitory purpose.

Definitions

Please make sure you understand the important terms for California residents:

Personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information could refer to:

  1. Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
  2. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
  3. Geolocation data.
  4. Audio, electronic, visual, thermal, olfactory, or similar information.
  5. Inferences drawn from any of the information identified in this list to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
  6. Sensitive personal information such as account log-in and password, financial data, or other credentials allowing access to your account, as well as biometric information for the purpose of uniquely identifying a consumer.

Processing” of the personal information means, for example, collection, recording, organizing, structuring, storage, use, disclosure whether or not by automated means etc.

Sell” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to another business or a third party for monetary or other valuable consideration.

Share” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged.

Disclosure of personal information for a business purpose

We disclose personal data for business purposes: primarily to perform analytics, but also to ensure the App works as intended, to fix errors, to protect the App from attacks etc. In the preceding twelve (12) months, we have disclosed for a business purpose personal information from categories “Identifiers” and “Internet or other similar network activity”.

Sale of personal information

In the preceding (12) twelve months, in terms of our App, we have sold personal information from category “Identifiers” and “Internet or other similar network activity”. To opt-out of the sale of your business email information, check the Contact section below, or use Cookies Management Settings.

Generally, we do not sell, trade or otherwise transfer to outside parties any personally identifiable information. This does not include trusted third parties or subcontractors who assist us in operating our App, conducting our business, or servicing you. Thus, we share this information in terms of California Consumer Privacy Act. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. In particular, we may use AppStore Analytics, Google Analytics, Google Firebase, Amplitude, Intercom, Meta Business Suite, Appsflyer, Crashlytics.

We may also release your information when we believe release is appropriate to comply with the law or protect our or others’ rights, property, or safety. Furthermore, visitor information may be provided to other parties for marketing or other uses.

Types of data we collect

Our App may collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device, including but not limited to identifying information (collectively, “personal information”). In particular, we collect the following categories of personal information from consumers:

  • identifiers: a real name, alias, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers;
  • Internet and other similar network activity: information on a consumer’s interaction with the App or advertisement;
  • sensory data: visual information (images or photos uploaded from the user’s device);
  • sensitive personal information: related to your health and fitness, such as heart rate, blood pressure, workout data (number of steps, covered distance, and weight), sleep patterns, dietary habits, specific body’s abilities or disabilities as well as specific course of treatment, or anamnesis.

Your rights under the CCPA

Access (disclosure)

You may at any time obtain confirmation from us whether personal information concerning you are being (or not being) processed. Namely, you have the right to request us to disclose to you the following:

  1. The categories of personal information we have collected about you in 12 months prior to the request.
  2. The categories of sources from which the personal information is collected.
  3. The business or commercial purpose for collecting or sharing personal information.
  4. The categories of third parties with whom we share personal information.

Data portability

You may at any time order a complete data copy in a readily usable format, which you may further transmit to another controller. Logical relations between datasets will be preserved in the form of unique identifiers.

Right to opt-out

You can choose to opt-out of having your personal data “sold” or used by third parties and businesses.

By informing us via email or changing cookies management settings, you can restrict third-party providers from using your personal information. 

Cookie-based opt-outs are not effective on mobile applications. You may download and set your preferences on the App Choices mobile application(s) available in Google Play or the Apple App stores.

Rights as to non-discrimination

We will not discriminate against you because you exercised any of the consumer’s rights under this Privacy Policy, including, but not limited to, by:

  1. Denying the Services to you.
  2. Charging different prices or rates for the Services, including through the use of discounts or other benefits, or imposing penalties.
  3. Providing a different level or quality of the Services to you.
  4. Suggesting that you will receive a different price or rate for the Services or a different level or quality of Services.

Deletion rights

You may without undue delay request the deletion of personal information concerning you, and we shall delete your personal information from our records, notify any service providers or contractors to delete your personal information from their records, and notify all third parties with whom we have shared the personal information to delete your personal information. 

We may refuse if this proves impossible or involves disproportionate effort. We shall not also be required to comply with your request if it is necessary for us to maintain your personal information in order to:

  1. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
  2. Debug to identify and repair errors that impair existing intended functionality.
  3. Comply with the California Electronic Communications Privacy Act or the Penal Code, as well as with any other legal obligation.
  4. Otherwise, use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

We may maintain a confidential record of deletion requests solely for the purpose of preventing your personal information from being sold, for compliance with laws or for other purposes.

Access rights under California’s Shine the Light

Shine the Light law grants Californians various rights concerning your personal data, including the right to access, delete, and correct information companies hold about you. It also allows you to opt-out of the sale or share of your personal information. The CCPA definition of personal information can encompass sensory data, depending on how it is collected and used. Thus, this law enables you as a Californian and user of our Services to request, once a year, what personal information (including potentially certain sensory data as described above) we share with third parties, or what our data sharing practices are overall. Keep in mind that this law only applies to specific types of information sharing. Our response will only include information relevant to the legal requirements.

To submit a request under the Shine the Light law, please send an email with the subject line “Request for California Shine the Light Privacy Information”. 

How to exercise rights 

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by emailing us at privacyCCPA@heywellness.com. We will only use personal information provided in a verifiable consumer request to verify your identity or authority to make the request. 

Only you, or an authorized person, may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. 

The verifiable consumer request must: 

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. 

In the body of the email, include your state of residence and email address, so we could verify you as our user. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority. 

Do Not Track

You may apply a “Do Not Track” (DNT) privacy setting. DNT notifies websites and services that the user does not want certain information about their webpage visits collected over time or across different websites or online services. It’s important to note that we do not respond to or honour DNT signals or similar “do not track” mechanisms transmitted by web browsers because there is no agreed industry standard.

However, you have the option to opt out, and we respect certain technologies that broadcast an opt-out Preference Signal, like the Global Privacy Control (GPC), depending on the state you reside in. This applies to browsers and/or browser extensions that support such signals and is linked solely to the user’s browser identifier.

Storage periods 

Data retention 

We hold on to your personal data for two key reasons:

  • As long as you need us: it means we will keep your data while you have an account, and use our Services;
  • for legal reasons: sometimes, laws require us to store data for a certain period. We might also need the data to settle disputes, or enforce our Terms of Use of our Services.

We will not retain your data forever. Once we no longer provide you with the Services, either there are no legal requirements left, we will delete the data from our systems.

Finally, you can control data yourself. If you decide to delete your account, you can reach us to delete all data we keep about you. Once you are not willing to use our Services any more, email our support team at support@heywellness.com to notify them about deleting your personal data. 

Backups policy 

To reduce data loss risks and maintain the proper functions of our Services, we regularly back up all data stored within our Services. This includes anonymised usage data (without personal information) even after you remove the App. 

We will only access your data in backups based on our legitimate interest either to restore our Services in case of disruptions, or restore your account information under our Terms of Use.

We store each backup for one month after its creation. After that timeframe, the backups are deleted.

Other processing

Sometimes, we may keep your data for longer than the stated period for statistical purposes only, as allowed under Article 5 of the GDPR and subject to appropriate data protection safeguards.

Statistical purposes refer to collecting and processing personal data necessary for statistical surveys or generating statistical results. These statistical results can then be used for various purposes like assessing business development, understanding market demands, and improving our Services.

The statistical results do not contain personal data, only anonymised or aggregated data. Aggregated data is information from many individuals grouped together, hiding personal details but showing trends for the whole group. Once anonymised, data is no longer considered personal data and is not subject to data protection laws.

Security of Personal Data

We implement appropriate security measures to protect your personal data from accidental loss, unauthorized access or unlawful processing. All our personnel are bound by confidentiality, and any subcontractors must sign confidentiality agreements. Access to personal data is restricted, and we use password hashing and two-factor authentication. We also implement other security measures which best fit the risks to your rights and freedoms.

We take sensitive data security seriously. To ensure your privacy, we avoid storing sensitive information in the App logs or backups whenever possible. This information may only be included if it is absolutely necessary for the Services to function properly. 

Disclaimer: However, no method of internet transmission or electronic storage is 100% secure. In the event of a significant personal data breach posing a high risk to your rights, we will notify you and the relevant authorities without undue delay. We will also take steps to mitigate such risks. This disclaimer may not apply if your country of residence indemnifies you for damages caused by inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal data.

Changes to this Privacy Policy 

We reserve the right to update or modify this Privacy Policy at any time. The revised Privacy Policy will be effective once the “Last Updated” date is displayed on the Website and in the App. Depending on the significance of the changes to this Privacy Policy, we may use email to notify you about those changes. 

By continuing to use the Services since we revised the Privacy Policy, you agree to be bound by the amended Privacy Policy. If you do not agree with the changes, you should discontinue using our Services. 

Contacts

For questions, comments, feedback related to the Services, as well as any complaints, or claims about them, please contact us directly through our Services contact chats, or contact our support by email at support@heywellness.com

If you are a California resident, drop a line here privacyCCPA@heywellness.com

If any general questions appear, let us know at our email support@heywellness.com

HEYWELLNESS LTD. 

Registration number 15504438

86-90 Paul Street, London, 

EC2A 4NE, England.